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No Confirmation email

Posted: Tue Jul 13, 2021 7:54 pm
by graceand
I submitted some sequences on QUARK a few days ago. I have not received any confirmation email for these jobs yet.

Re: No Confirmation email

Posted: Thu Jul 15, 2021 2:31 am
by xiaogenz
What's your email address? You can also try to use the improved version of QUARK (C-QUARK) at https://zhanglab.dcmb.med.umich.edu/C-QUARK/, which achieves significantly better performance than QUARK.

Re: No Confirmation email

Posted: Thu Jul 15, 2021 5:30 pm
by graceand
My email is graceand@mit.edu
I tried submitting my job to C-Quark as well and the same issue occurred - I did not received a confirmation email from C-Quark.

Re: No Confirmation email

Posted: Sat Jul 24, 2021 6:26 am
by jlspzw
Hi, you can try another email, we current accept any kind of email. sometime, your administer of the email may block our email, we found this case serval times from different users.