It has been over a month and my COACH results are still not done...

Hello,

In January, I sent in a sequence to COACH for analysis which was supposed to run in 24 hours.

It still has not finished, however!

The job ID is CH057847.

Would you please look it over?

Best,
Peter

Help

Hello,
A week ago , I sent in a sequence to inferred three dimensional structure and which was supposed to run in 64 hours.
It still has not finished, however!
Because now I urgently need this prediction result as the result of my graduation thesis.
I would be very grateful of you could look into the matter as soon as possible.
Best,
Ruan Yanwei

COACH Results

Hello,

Due to a recent hardware failure, our server was down for some time. We recently fixed the error and have been working on brining all of our servers back online, which has caused some delays. Your job is in the queue currently.

Help

Hello,
A week ago , I sent in a sequence to inferred three dimensional structure and which was supposed to run in 64 hours.
It still has not finished, however!
Because now I urgently need this prediction result as the result of my graduation thesis.
I would be very grateful of you could look into the matter as soon as possible.
Best,
Ruan Yanwei