Processing time

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sisiq
Posts: 5
Joined: Mon Jun 21, 2021 1:06 am

Processing time

Post by sisiq »

Hello, I was suggested to resubmit my task on I-TASSER. It has been a week, but still processing like last time. Could you help me to check? S625734
xiaogenz
Posts: 157
Joined: Sun Apr 25, 2021 12:02 am

Re: Processing time

Post by xiaogenz »

The job may failed due to out of the time limit in the cluster. I have contacted the administor to deal with the problem.
sisiq
Posts: 5
Joined: Mon Jun 21, 2021 1:06 am

Re: Processing time

Post by sisiq »

Thank you. Do I need to resubmit the task?
aschreim@ucsd.edu
Posts: 1
Joined: Wed Jun 30, 2021 4:28 pm

Re: Processing time

Post by aschreim@ucsd.edu »

I'm having a bit of a problem with the job I submitted about 10 days ago. It's a pretty short sequence and previous submissions usually have taken between 48 and 72hrs, so I'm confused why this one is taking so long. I did notice the template library was updated since I submitted my sequence.

The job ID is S624407 if an administrator could take a quick look. Thanks so much!
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