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Cannot use QUARK and C-QUARK

Posted: Mon Nov 28, 2022 3:45 am
by yuanyi
When I use QUARK,QUARK keeps reminding me that a task has been submitted but I keep getting results.
C-QUARK can use,but the results webpage doesn't open at all.
I hope the official can help me solve it, please. :(

Re: Cannot use QUARK and C-QUARK

Posted: Mon Nov 28, 2022 5:08 pm
by jlspzw
Dear user,

Please let us know your job ids of QUARK and C-QUARK. if possible, also give us the email you used for submitting jobs.

Best
IT Team

Re: Cannot use QUARK and C-QUARK

Posted: Tue Nov 29, 2022 12:48 am
by yuanyi
C-QUARK jobs id is QB2646 ,cannot open the results webpage
QAURK jobs id does not know,keep reporting error:ERROR! There is already one pending job
email i used is 2021210819@jou.edu.cn
please help me address the question ,please

Re: Cannot use QUARK and C-QUARK

Posted: Tue Nov 29, 2022 3:58 am
by yuanyi
C-QUARK jobs id is QB2646 ,cannot open the results webpage
QAURK jobs id does not know,keep reporting error:ERROR! There is already one pending job
email i used is 2021210819@jou.edu.cn
please help me address the question ,please

Re: Cannot use QUARK and C-QUARK

Posted: Tue Dec 06, 2022 5:44 pm
by jlspzw
Dear user,

The jobs have been completed, and you should able to submit new jobs. Let us know if you have any trouble.

Best
IT Team