No result obtained

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konkure
Posts: 5
Joined: Tue Sep 27, 2022 4:44 pm

No result obtained

Post by konkure »

Good day,

I have submitted my sequence in COACH server on Wed, 7/12/22 but I still did not get any result since then. I hope the admin team can help me with this problem. I have tried to submit a new job but it is denied since my previous job still in process although it is already 3 weeks running. My job ID is: CH2099410802.

I hope the admin team can help me regarding the problems.

Thank you.
jlspzw
Posts: 232
Joined: Tue May 04, 2021 5:04 pm

Re: No result obtained

Post by jlspzw »

Dear user,

Our server recently had a large amount jobs. You may want to send an email to yangzhanglab@umich.edu for advance help with the job running. Please attach the jobid to the email.

Best
IT Team
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