Delay ModRefiner for protein dimer

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Moderator: robpearc

FabJu
Posts: 5
Joined: Sat May 01, 2021 8:30 am

Delay ModRefiner for protein dimer

Post by FabJu »

Hello there,

two weeks ago I submitted a PDB structure of a dimerized protein to ModRefiner. Since then I did not receive any notification about a result.
Is there any problem with ModRefiner currently?

Thanks in advance,
Fab
robpearc
Posts: 40
Joined: Sun May 02, 2021 5:49 pm

Re: Delay ModRefiner for protein dimer

Post by robpearc »

We apologize for the delay. If you have your job id or email used for submission, I will check on the status for you.
FabJu
Posts: 5
Joined: Sat May 01, 2021 8:30 am

Re: Delay ModRefiner for protein dimer

Post by FabJu »

Hello,

my job ID is M30409. Thank you, in advance!
robpearc
Posts: 40
Joined: Sun May 02, 2021 5:49 pm

Re: Delay ModRefiner for protein dimer

Post by robpearc »

Hello,

It looks like your job was just submitted and is currently in the queue. We are currently working on catching up on many jobs that were submitted since our web server failure, so there may be additional delays, but we are working on processing your request ASAP.

Thanks!
Robin
FabJu
Posts: 5
Joined: Sat May 01, 2021 8:30 am

Re: Delay ModRefiner for protein dimer

Post by FabJu »

Hi Robin,
apparently there is still no progress in my job since March. I hope there is any change tp catch up.
Is it possisble that the job got lost somehow?

Best regards,
Fab
xiaogenz
Posts: 70
Joined: Sun Apr 25, 2021 12:02 am

Re: Delay ModRefiner for protein dimer

Post by xiaogenz »

Sorry. Here is the results. The job was completed on May 7th. Some problems caused the email to fail.
Attachments
refine.zip
(26.37 KiB) Downloaded 14 times
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