job is stuck

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Moderator: robpearc
Posts: 1
Joined: Wed Nov 10, 2021 12:25 pm

job is stuck

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Dear All,

I posted a query to the I-TASEER server yesterday but I didn't receive the output. Can I ask you if there is some temporary issue with the server? I read of seemingly similar issues in another post.

Thank you for your attention.
Best regards
Angela Re
Posts: 139
Joined: Sun Apr 25, 2021 12:02 am

Re: job is stuck

Post by xiaogenz »

The server had a problem with the data transfer between two clusters, but we have fixed it now. Could you provide your job ID? We will check it for you. You can also use our other improved I-TASSER versions, I-TASSER-MD ( or C-I-TASSER (
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