Search found 2 matches

by wzyin
Tue Mar 19, 2024 12:50 pm
Forum: Main Forum
Topic: not getting email from DMFold
Replies: 3
Views: 53763

Re: not getting email from DMFold

Hi Wei

Many thanks for your kind reply. can I ask how to retrieve the work using the job IDs provided? I know this question sounds a bit silly but I really can't find any place to put in this ID on the DMfold page.

Best regards
wzyin
by wzyin
Mon Mar 18, 2024 12:46 pm
Forum: Main Forum
Topic: not getting email from DMFold
Replies: 3
Views: 53763

not getting email from DMFold

update: I just tried my work email address and it worked. It appeared that Gmail or personal mailbox are not preferred? Dear Zhanglab team I recently attempted to use DMFold, but unfortunately, I have not received any email confirming the submission of the job. I've tried using both my Gmail and Mic...