No confirmation or reply mail

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jlspzw
Posts: 245
Joined: Tue May 04, 2021 5:04 pm

Re: No confirmation or reply mail

Post by jlspzw »

Dear Zijian,

We have sent the jobs to your email. and maybe next time you should change another email. Thank you.

Best Regards
Wei Zheng
ZiJian11
Posts: 3
Joined: Thu Jan 11, 2024 4:40 pm

Re: No confirmation or reply mail

Post by ZiJian11 »

Hi Wei Zheng,

I have downloaded the results based on the jobs ID. Thanks for your kindly help.

Best regards,
Zijian
Interested in molecular modelling of biological protein system.
jlspzw
Posts: 245
Joined: Tue May 04, 2021 5:04 pm

Re: No confirmation or reply mail

Post by jlspzw »

Hi Zijian,

Yes, please change to another email address, some emails seem to have issues with receiving our notification email, we think it is an issue from your email server side, and can not be solved by our side. Thank you.

Best Regards
Wei Zheng
xilongfeng10
Posts: 2
Joined: Tue Feb 20, 2024 10:30 am

Re: No confirmation or reply mail

Post by xilongfeng10 »

Hi Wei Zheng,

I also have the same problem, could you please send my jobs submitted on DMFold to my email? Thank you so much!
My email: xilongfeng10@gmail.com

BW
Xilong
hubert1098
Posts: 1
Joined: Sat Feb 24, 2024 2:37 am

Re: No confirmation or reply mail

Post by hubert1098 »

jlspzw wrote: Fri Jan 05, 2024 9:56 am what email address you have used?
Dear Mr. Wei Zheng,,
I have the same problem. When I tried to submit it again, I received a notification which was "ERROR: You have 1 jobs already submitted and which are pending/running. Due to limited computational resource we can currently allow only 1 jobs per user. Please do not submit new jobs until your pending jobs are finished. This is for the purpose to use our limited computing resource to serve more users. Thanks for your understanding and using the COACH server.".
This led me to not submit another job.
Please help me to solve this problem.
I use the academic email as hungnd@tnue.edu.vn for this job.
Thank you very much,
Hung.
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