D-I-TASSER Job Running for 13 days

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rt_4_bd
Posts: 2
Joined: Sun Feb 25, 2024 7:24 am

D-I-TASSER Job Running for 13 days

Post by rt_4_bd »

I submitted three protein sequences for modelling at D-I-TASSER from three different Email addresses on 12 February. These were resubmissions due to the library issue mentioned in the server. 13 days later, I am yet to receive the results of any of these structures. Is there a problem in the server?
jlspzw
Posts: 245
Joined: Tue May 04, 2021 5:04 pm

Re: D-I-TASSER Job Running for 13 days

Post by jlspzw »

Dear user,

It is somehow related to our former library issue. But you can let me know the job ids, I will check if any issues with your jobs.

Best Regards
Wei Zheng
rt_4_bd
Posts: 2
Joined: Sun Feb 25, 2024 7:24 am

Re: D-I-TASSER Job Running for 13 days

Post by rt_4_bd »

The Job IDs are:
DIT4922, DIT4923, and DIT4924.
Thank you for your response.
jlspzw
Posts: 245
Joined: Tue May 04, 2021 5:04 pm

Re: D-I-TASSER Job Running for 13 days

Post by jlspzw »

Dear user,

The issue of your jobs has been fixed, and now it goes into the simulation step. We expect the jobs could be completed in the next 3-5 days. Let us know if you have any other issues or could get the results next week. Thank you for your bug reporting.

Best Regards
Wei Zheng
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