COACH job still running after 1 month

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chuatx
Posts: 1
Joined: Wed May 29, 2024 6:09 am

COACH job still running after 1 month

Post by chuatx »

Dear I-TASSER management,

Hello, my COACH job CH2099417074 has been running for a month. May I ask for help from the administrators of the server to have a look at the job to see whether it is still running?

Thank you for your help!

Best Regards,
TX
ITASSERteam
Site Admin
Posts: 14
Joined: Sat Apr 24, 2021 2:05 am

Re: COACH job still running after 1 month

Post by ITASSERteam »

Dear TX,

We sincerely apologize for the delay in processing your COACH job.

Our servers were recently migrated to a new high-performance computing (HPC) cluster, which is now permanently hosted at https://zhanggroup.org/services/. The transition has been completed, and all services, including COACH, should now be operating smoothly and promptly.

Please feel free to resubmit your job or reach out if you continue to experience any delays under the new system. We will be glad to assist you as quickly as possible.

Thank you for your patience and understanding.

Best wishes,
--
The Yang Zhang Lab
https://zhanggroup.org/
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