D-I-TASSER jobs can't be completed.

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sunnyrab
Posts: 1
Joined: Fri May 30, 2025 2:32 am

D-I-TASSER jobs can't be completed.

Post by sunnyrab »

Hi,
I submitted the sample input on D-I-TASSER home page and got the prediction results , but the job is still labeled as "Pending".
I can't submit the next new job and got the hint that told me to ‘wait until my previous task is completed’.

Is the job still running and what I need to do is waiting or something else?
cycvri
Posts: 1
Joined: Fri May 30, 2025 9:09 am

Re: D-I-TASSER jobs can't be completed.

Post by cycvri »

Hi Zhang Lab team,
I am having the same issue. Job is in fact completed if I click on the link sent when the job was in the queue. However, if I check on the server using my email the status is marked 'pending' - hence not allowed to submit a new job.
Would appreciate if you can take a look at the issue.
Thank you!
junh
Site Admin
Posts: 6
Joined: Thu Apr 22, 2021 5:45 pm

Re: D-I-TASSER jobs can't be completed.

Post by junh »

We will check it. Please tell us the Job ID you have. Thanks.
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