No Confirmation email

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graceand
Posts: 2
Joined: Tue Jul 13, 2021 7:52 pm

No Confirmation email

Post by graceand »

I submitted some sequences on QUARK a few days ago. I have not received any confirmation email for these jobs yet.
xiaogenz
Posts: 92
Joined: Sun Apr 25, 2021 12:02 am

Re: No Confirmation email

Post by xiaogenz »

What's your email address? You can also try to use the improved version of QUARK (C-QUARK) at https://zhanglab.dcmb.med.umich.edu/C-QUARK/, which achieves significantly better performance than QUARK.
graceand
Posts: 2
Joined: Tue Jul 13, 2021 7:52 pm

Re: No Confirmation email

Post by graceand »

My email is graceand@mit.edu
I tried submitting my job to C-Quark as well and the same issue occurred - I did not received a confirmation email from C-Quark.
jlspzw
Posts: 36
Joined: Tue May 04, 2021 5:04 pm

Re: No Confirmation email

Post by jlspzw »

Hi, you can try another email, we current accept any kind of email. sometime, your administer of the email may block our email, we found this case serval times from different users.
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